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Frequently Asked Questions

How can I try-on or see the gowns before I order?


Dress People located at 27 Main St N. Brampton, ON and we have over 5,000 dresses in stock. However even with this large selection please note that we do not stock every sample displayed on our website. If there is a specific style you are interested in please contact us here at the store to see if we do have it in stock.

How can I see a swatch of the color I'm interested in before I order?

You can come into our store location at 27 Main St. N, Brampton to view the swatches in person before you make your purchase. Designers provide retailers with swatch cards for in-store use only, however swatches can be requested. Please contact the store for more details. 905-459-4200

How do I decide what size to order?

Ordering Online:

Each manufacturer offers their own size chart, which reflects how they cut their sizes. Please see the Size Chart tab below each product to view the measurements that determine each size. It is important that you follow the individual designer's chart when choosing your size. Keep in mind that using the chart as a guideline allows you to order the closest size and that the garment will not be custom-made to your measurements. The designer will be unable to accommodate any changes to the size once the order has been placed. 


Come In Store and have a professional seamstress take your measurements ($20 fee will apply)

Do you do alterations?

Yes. Dress People Ltd. has on site alterations so no need to go elsewhere, ONE STOP SHOPPING. For alteration pricing and quotes please contact us at the store to make an appointment with one of our seamstresses.

Alteration services are done on Bridal gowns, mothers, bridesmaids and all evening gowns. Alterations typically range from $80 - $160 for evening gowns, and from $225 to $500 depending on what needs to be altered. As each gown is different in terms of design it is best to bring your gown in to get the most acurate quote. 

Why are alterations extra if measurements were taken when I ordered my dress?

When dresses are speical ordered they are ordered in the closest proximity to the measurements taken, they are not custom made to your measurements.

For example, your measurements of your bust, waist and hips are taken at the time of the order.  However according to the manufacturer size chart your bust (size 10) and hips (size 12) are 2 differents sizes, the manufacturer will send the larger size to ensure the hip measurement fit and alterations will be necessary to fit your bust size.

Do We Need An Appointment To Try On Dresses In The Store?

Walk-ins are always welcomed.

However we do recommend an appointment for a few reasons: 1) To ensure you have a fitting room to try on 2) With such a vast variety of dresses it can sometimes be overwhelming a sales rep will be able to help you sort through the gowns to find your perfect dress. 3) Sales rep to help you with design ideas, swatches and delivery times.

Please call to book your appointment today 905-459-4200